
Light Bulb Moments
I recently connected with one of CCA’s newer members, Catherine Ochalek, to hear about her experience learning about and then eventually joining and finding value in the Conference of Consulting Actuaries. I anticipate having similar conversations with other newer CCA members in the months ahead.
What struck me is how intentional Catherine is about translating technical work into plain language for non-actuaries. Perhaps you can relate. She sees client conversations not as presentations, but as teaching moments. That framing is powerful. It’s easy in consulting to focus on sophisticated models, assumptions, and scenarios. Catherine reminds us that impact happens when the other person truly understands what we’re saying. This is how we build trust.
While listening to Catherine I kept coming back to a simple concept: the best actuaries aren’t just technical experts. They’re educators. Every client conversation is a chance to build understanding. Every meeting, every discussion, is an opportunity to replace confusion with confidence.
That’s where the real light bulb moments happen.
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