CCA Webinar FAQs & Policies

What you need to know about the CCA Webinar Series

If you are an individual, group or company representative everything you need to know about a CCA individual webinar or series subscription, purchasing a single webinar, participating in the live webinar, claiming your certificate of attendance and more is answered below. 

Zoom Webinar FAQs

IMPORTANT ANNOUNCEMENT: Beginning with the June 22 webinar, Care Management for Actuaries (Healthcare Series), the CCA is transitioning webinar delivery to the popular and commonly used Zoom platform. See below for important information. Please email CCA Customer Service with any additional questions. 

The first webinar on the Zoom platform will be June 22nd, Care Management for Actuaries. You will receive an email on the Monday prior to the webinar with the participation link, a link to the handout and other pertinent information.

The CCA is committed to delivering outstanding service and experiences. The change to the Zoom platform will offer additional features and functionality; and allow for a consistent technology experience across the various virtual CCA events, meetings and conferences.

CCA will email webinar access details (from conference@ccactuaries.org), including the participation link, on the Monday preceding the webinar. And, you will receive a reminder email the morning of the webinar.

Please contact customer service, conference@ccactuaries.org

Please contact customer service, conference@ccactuaries.org

Yes, you will be able to ask the speakers questions using the Q&A function within Zoom, which is located toward the bottom of the Zoom Webinar window.

CCA will include a link to the handouts in the Monday and Wednesday participant email messages you will receive.

Webinars will be delivered via Zoom, please ensure that your device is able to connect to Zoom and you have a strong internet connection. https://zoom.us/download

Contact Zoom support,  https://support.zoom.us/hc/en-us

To ensure the best experience, make sure that you are viewing Zoom in "Full Screen" mode and in "Gallery view."

You are not required to participate in the webinar chat. However, it is possible other participants will share information and make comments that you find interesting and informative.

Registered attendees and subscribers will receive an email with a link to the webinar recording approximately one week after the event. Access to the recording is available for six months after the initial broadcast.

With the transition to Zoom, current webinar archive links will expire. You will receive an email from conference@ccactuaries with new links to the webinar archives.

No, with the transition to Zoom, current webinar archive links will expire. You will receive an email from conference@ccactuaries toward the middle of June with new links to the webinar archives.

General Webinar FAQs

Registration is required prior to the event. To register for a single webinar, please submit the payment through the CCA website. Purchase confirmations are sent upon registration.

If you purchase a subscription mid-year, any webinars that have occurred will be available for you to view as part of your subscription. The full-year subscription price is due for the remaining webinars (unless otherwise noted). Subscribers have access to all webinars in a year on demand as part of the subscription. Past webinars are available on demand for up to six months.

No, webinar subscriptions are an exclusive member benefit.

Yes, to qualify for the government rate, the registrant must be a current U.S. Federal government employee. 

CCA ensures a minimum of 10 webinars each for the healthcare series and retirement series, which each include cross discipline topics, and a minimum of 17 webinars for the complete series subscription. The CCA Board of Directors reserves the right to revise the webinar schedule, including substitutions of session topics and content

On the Monday before the webinar, an e-mail will be sent to registrants and group contacts that includes a link to access the live webinar, a link to download the presentation and certificate request instructions. This information is also sent on the morning of the live webinar.

You must submit the Individual Participation Form by e-mail to conference@ccactuaries.org within two business days after the presentation date in order to confirm your attendance.

Yes, registered attendees and subscribers may access the webinar recording approximately one week after the event. Access to the recording is available for six months after the initial broadcast.

Cancellations for a single webinar received in writing a minimum of seven calendar days prior to the webinar will be refunded the full fee minus a $50 processing fee. After that date, no refunds are available. There are no cancellations or credits on unused subscriptions or duplicate purchases.

For company/corporate subscription purchases, there are no cancellations or credits on unused company subscriptions, or certificates.

The proposed credits for all events listed here are subject to the final approval of the Joint Board for the Enrollment of Actuaries. When filing for renewal of enrollment with the JBEA or other credentialing organizations, it is the individual's responsibility to determine any redundancy of topics and/or content between the sessions attended for each renewal period. As the sponsor of continuing education, we try to note sessions that might have significant overlap, but the ultimate responsibility for claiming credits rests with the individual actuary.

Yes, a group of two or more people may connect in one location on one connection. The responsible contact for your group location must register with payment through the CCA website. The contact receives a confirmation upon registration.

Yes, To qualify for the member rate, the contact for the group must be a CCA member for the current year (dues paid in full).

As a group participant and an company employee, you are eligible to receive certificates if you were included in both the Group Participation Form and online payment.

The responsible contact must submit the Group Participation Form to request certificates for all group participants online and pay $30/nonmember certificate requested within two business days following the conclusion of the webinar.

Certificates are $30/nonmember and free to CCA members. Fees are due at the time the request for certificates is made.

To submit the names for certificates, submit the completed Group Participation Form via e-mail to conference@ccactuaries.org and submit payment for any requested certificates through the following process:

  • The responsible contact who originally registered for the presentation logs into the CCA website: https://www.ccactuaries.org and uses the certificate request link sent on the day of the webinar.
  • If the responsible contact needs a certificate, the responsible contact needs to be included with the list of recipients on the excel Group Participation Form returned to conference@ccactuaries.org.
  • Select names of all participants who require certificates of attendance. “Search by Name” and “Add New Contact” (for those not included on listing) functions are available by typing in the box above the "Add Registrant to List" button.
  • Payment of $30 for each nonmember certificate is required at the time certificate requests are submitted. Certificate requests are not fully processed without payment for nonmember certificates.
  • Participant names must be entered and appropriate fees must be paid and fully processed within two business days after the presentation has concluded. Any records not fully processed will be automatically deleted and cannot be recreated.

Yes, to register or purchase a company subscription, the company’s contact person should call the CCA to establish himself or herself as the contact person for the company before January 15. One alternate contact person should also be designated. Appropriate fees should be paid by this time. 

Company subscriptions are payable by check only. However, payments of $12,000 or more may be submitted in two installments, each equal to 50% of the full year’s subscription fee; the first payment is due no later than January 15, 2021; and final payment is due by June 1, 2021.

The CCA Board of Directors reserves the right to revise the webinar schedule, with substitutions of session topics and content. CCA ensures a minimum of 10 webinars each for the Healthcare Series and Retirement Series, which each include Cross Discipline topics, and a minimum of 17 webinars for the Complete Series subscription.

The company is responsible for coordinating the attendance of individuals or groups. On the Monday before the webinar, an email will be sent to the primary contact containing a link to access the live webinar, a link to download the presentation and participant certificate request instructions. This information will be sent again on the morning of the live webinar. 

The company contact person must request certificates for all group participants online and pay $30/nonmember certificate requested within two business days after the conclusion of the webinar.

To submit the names for certificates, submit the completed Group Participation Form via email and submit payment for any requested certificates through the following process:

  • The responsible contact for the company must login to the CCA website and use the certificate request link sent on the day of the webinar.
  • If the contact person needs a certificate, the contact needs to be included with the list of recipients on the Excel Group Participation Form returned to CCA by email.
  • Select names of those participants who require certificates of attendance “Search by Name” and “Add New Contact” functions are available by typing in the box above the "Add Registrant to List" button.
  • Payment of $30 for each nonmember certificate is required at the time certificate requests are submitted. Certificate requests are not processed without payment for nonmember certificates.
  • Participant names must be entered and appropriate fees must be paid and fully processed within two business days after the presentation has concluded. Any records not fully processed will be automatically deleted and cannot be recreated.

Meetings & Education