606 - What I Really Meant to Say

Words matter. This is more important than ever to manage, especially in the world of impersonal email communications and less frequent personal interactions. The speakers address the dos and don'ts of communicating with clients in a more distant work environment, and how to control your messaging to maintain a healthy working relationship.

Speakers:

Jessica Kachur

Mercer

Mr John H. Lowell

October Three LLC

Mr Rob O Bacher

RBC Total Rewards & Actuarial Solutions

Patricia A. Rotello

Credits:

CPD Credit: 1.50 EA Core Credit: 0.00 EA Ethics Credit: 0.00 EA Non-Core Credit: 1.50 EA Formal Credit: 1.50