Enrolled Actuaries Conference Frequently Asked Questions

An email with a personalized link to access the online conference will be sent to you the week of Monday, April 25th. This link will allow you to access the platform and create your personal schedule. If you register after April 25th, you will receive a personalized link within two business days after registering. Please do not share your personalized link, as it only allows one device (computer, laptop, tablet, phone) to enter the meeting at a time. 

When you receive your personalized link, click on the link, then click on “Attendee Login” in the upper right corner. Enter the email address you used with your registration and create a password. 

Use Google Chrome or Microsoft Edge as the web browser to access the meeting. Internet Explorer will not work with this platform. 

All sessions will be delivered with Zoom, please ensure that your device has the most recent version of Zoom downloaded and that you are able to connect through a strong Internet connection.

After you have accessed the virtual meeting with your personalized, you will see your name in the upper right. Click on your name, then from the drop-down menu select “My Profile.”

From there you will find options to edit your profile information, upload a photo, update your privacy settings and add links to your social media (such as your Twitter account or LinkedIn profile). Be sure to use the Save button in the lower right corner under the Privacy Settings.

Go to the navigation pane on the left and click on it to see the pullout menu of options. Click on the list icon for “Sessions.”  You will be able to view all the Sessions or sort by day. Use the “Filter” button in the upper right to search refine your search. To the right of each session you will see “Add to Schedule” with a plus symbol. Click to add the session to your schedule.

In the left side navigation pane, you will see a calendar icon identified as “My Schedule.”  Once you have selected sessions, they can be viewed by clicking on “My Schedule.”  

We recommend that you sync your session selections to your own calendar.  Once you add a session to the calendar in the platform a link will appear giving you the option to add it to your personal calendar.

All sessions are accessible through the virtual meeting platform once you are logged in.  You can also join the meeting from your phone or other device. Each paid registration permits access from only one device at a time (computer, laptop, tablet, phone) to enter the virtual event.

Questions should be submitted by using either the chat or Q&A feature of Zoom. The session moderators will provide guidance at the beginning of every session. It is at the discretion of our moderators and speakers on how they choose to answer the questions. Some may be answered within the chat or Q&A feature in written form, others may be answered verbally during the last 15 minutes of the session.  

Comments may be made in writing using the chat box. 

Sessions available for on-demand viewing will be identified on their session page and in the schedule function. On-demand sessions will be available about 72 hours after the session ends. 

Every page within the meeting has a virtual chat assistant to help you. Look for the support button in the lower right-hand corner of each page. If you are in a session and develop technical problems, go back to the main lobby page and look for the support button in the lower right-hand corner.  

In the left-hand navigation pane, you will see an icon labeled Attendee Directory. Click on it to view the list of registrants. Select a person and use the “connect” button in the upper right of their profile page to schedule a meeting.

Go to the left-hand navigation pane and click on “Exhibitors/Sponsors” Click on the company’s logo to view their virtual booth and connect.

This year’s meeting offers 39 high-quality sessions over 3 days. This format allows you to receive up to 18.5 credits of EA Credit.

Confirm your EA/CPD credits by completing the evaluation that will appear immediately at the close of the session as a link in the chat box. Credits earned during each session are tied to the account of the person who purchased the virtual meeting. 

Approximately 2-3 weeks after the meeting, you will receive an email from CCA with a link to download your Certificate of Attendance. Those sessions for which you completed your evaluation will be shown on your Certificate of Attendance.

Certificates of Attendance will not display EA/CPD credit earned while viewing on-demand sessions; however, you can claim the applicable CPD credit toward your 30 hours under the Qualification Standards.